FAQs

Who is SEN Resources for?

Our shop is designed for parents and carers of children with autism, ADHD and other additional needs, as well as teachers, teaching assistants and therapists looking for sensory, communication and calming resources for home or the classroom.

How do I find the right product for my child?

Use the Shop by Need menu to browse by what you're looking for - Calm & Regulation, Sensory & Fidget, Visual Supports, Communication, Emotions & Feelings, School & Classroom, Fine Motor, Travel & Out and About, Bedtime, or Early Years - rather than searching by brand or generic category.

Are your products suitable for classrooms as well as home?

Yes. Many of our customers are teachers and teaching assistants, and we note in each product description where something is particularly suited to school use, home use, or both.

Do your products make medical claims?

No. We describe what a product does (for example, offers tactile input, supports visual communication, or provides calming movement) rather than claiming it treats or cures any condition. Every child responds differently, so we'd always recommend speaking with a therapist, teacher or paediatrician for advice specific to your child.

Are sensory toys with small parts or magnets safe?

We flag age restrictions and safety notes on any product containing magnets, small parts, or other choking hazards directly in the product description. Please always check the stated age guidance before buying for a young child, and supervise play where noted.

Where do you ship?

We currently ship within the UK. Delivery times and costs are shown at checkout.

What is your returns policy?

Please see our returns and refunds policy for full details, or get in touch via our contact page if you have a question about a specific order.

Do you offer bulk or school orders?

If you're ordering for a classroom, setting or school and need a larger quantity, please get in touch via our contact page and we'll do our best to help.